Shipping policy

Shipping Policy

Dispatch

The86Shop displays Stock Level Indicators. If a product is showing to have units in stock, your order will be dispatched within 2 business days. If the item is showing as "Special Order Item", your order will be dispatched within 2 days of it arriving in stock. Customers who wish to have an accurate ETA on a Special Order Item are urged to contact us prior to making a purchase, as cancellations are not always possible once an order has been processed.

Standard Domestic Shipping

Standard Domestic Shipping is the default option for all purchases. Generally, items shipped via Standard Shipping will arrive within 5-7 business days of the product being dispatched, however this can be longer in remote communities.

Standard Domestic Shipping does not require the receiver to sign upon receiving the goods. As such, The86Shop shall not be liable for any product which is lost or stolen following a successful drop off by the courier.

Premium Domestic (Signature Required)

Premium Domestic Shipping is an upgraded shipping option. Generally, items shipped via Premium Domestic will arrive within 5-7 business days of the product being dispatched, however this can be longer in remote communities.

Premium Domestic Shipping does require the receiver to sign for the goods. If selecting this option, we highly recommend having the goods shipped to a business address, or a location where persons are likely to be present during business hours. The86Shop does not take any responsibility for delayed delivery as a result of unsuccessful drop off attempts, nor responsibility for any costs relating to re-delivery or pick-up of products.

Express Shipping

Due to shipping delays caused by the COVID-19 Pandemic, we do not currently offer express shipping, as freight providers have been unable to guarantee that the item will arrive faster than standard shipping.

If your purchase is urgent, please contact us prior to making a purchase to discuss the best option which may be available to you.

Standard International Shipping

Standard International shipping generally results in products being delivered to international locations within 15-30 days, however this is an estimate only. This does not take into account customs processing time.

The86Shop is not responsible for any additional customs fees applied by your local country. We advise you to check for any customs or import duties are applicable in your country.

Local Pick-Up

The86Shop does offer local pick-up our Wacol workshop. All orders placed which are listed on our website as "In Stock" shall be available for pick-up within 2-3 business days. If you need to pick-up your item urgently, please contact us prior to making a purchase to see if this is possible, keeping in mind that some of our stock is still warehoused off-site, and may need to be transferred to our Wacol store before being available for pick-up.

For all pick-up orders placed & paid for online, you will need to bring the following with you when collecting your order:

• The credit card used to make the purchase
• Photo ID which matches the credit card used to make the purchase. A copy may be kept on file as record of pick-up (part of our Fraud Protection Policy).

If you are unable or unwilling to bring this information with you when picking up an item, please contact us prior to making a purchase to discuss alternative payment options which may be available to you.

COVID-19 Information

The COVID-19 Pandemic has been affecting shipping times for approximately 18 months. While this previously was predominantly applicable to international freight, we are starting to see extended delays domestically due to some state border restrictions. We ask all customers to allow 3 additional days on top of the time stated in our Shipping Policy when it comes to receiving orders.